It’s been a little while since I posted. Maybe I had nothing to say or maybe I was just too busy putting together all of the great new things we plan on doing this year. 2012 is looking like a solid year for South Florida Real Estate and Exclusive Title Company is ramping up to be a big part of it. Over the last 4 months we opened a new office in Downtown Fort Lauderdale and began planning for our offices in Orlando and Coral Gables. As a part of the expansion plans our offices are upgrading servers and going to one of the most advanced title processing softwares in the industry. These changes and many more will allow us to take our current level of service and move forward by great leaps the way our clients deserve.
As of now our first app for iPhone, iPad and Android is already on the market. It’s a free download that provides basic closing cost information to realtors so they can quote costs to clients while out in the field. Expect upgrades soon as we add additional features to make the app a complete solution for when your customer asks the question: How much?
Coming Soon:
By the end of the month our new software will be fully installed which will allow our clients to follow the progression of their Short Sale & Traditional Title files online from beginning to end without having to navigate two different systems. This will help streamline our closing process as well and lead to much faster closing times once short sale approval is reached on a file. We will also be adding the ability to communicate directly with lenders through their native loan processing software giving us complete paperless integration with them as well as all of our current vendors.
By mid-2012 expect our second app to be released that will allow our clients to track their closing and short sale progress directly from their iPhone or Android handset. This should increase efficiency for our processors as well as be one more step in making sure that our clients are the most informed well cared for clients in the industry. Also in mid-2012 we will be unveiling a new joint marketing program and finalizing our journey to a nearly paperless office. Being a title company you can’t go 100% or we would! 
As with any growth and change there has been and may be some additional growing pains that go along with it. To all of our clients thank you for sticking with us so far as we make our changes to improve your customer experience. To all of the new clients we expect to see in 2012 know that everything we do is an effort to make your closing experience a great one and if you ever have any suggestions we are always happy to hear them. We look forward now to a prosperous 2012 in South Florida and hope to see many of you succeed as the year goes by.
